Legal / 02
Terms & studio rules
Last updated 4 September 2026
These terms cover booking classes and holding a membership at JOLT Studio. Booking a session means you accept them.
Bookings
A place is confirmed once payment is complete or once we have verified your active membership. While you are paying, the spot is held for 15 minutes; if the payment is not finished in that time the spot returns to the calendar.
Cancellations and no-shows
Let us know at least 12 hours before the class if you cannot make it, so someone on the waitlist can take the spot. Single sessions cancelled later than that are not refunded.
Memberships
Memberships renew monthly until cancelled. You can cancel at any time from your account; access continues until the end of the period you have already paid for. Prices shown on the site apply to new sign-ups; JOLT Member keeps the rate you joined at.
Health and safety
Jumping, bungee and rebound training are physical activities. Take part only if you are fit to do so, and speak to your doctor first if you are pregnant, injured or have a heart, joint or back condition. Tell your trainer about anything relevant before class. Follow the trainer's instructions and the equipment rules at all times.
In the studio
Arrive 10 minutes early — latecomers may be turned away once a class has started for safety reasons. Indoor shoes and a towel are required. Equipment stays in the studio.
Changes
We may need to change or cancel a class; if we do, you will be moved to another session or refunded. Questions go to hello@jolt.studio.